Things are quite a mess. I bought an iPhone 6 from AT&T but it's only for my wife to use. I don't understand exactly but it is logged in under an obsolete Apple ID of hers from an ancient device, old iPad. I know the password of that obsolete ID and I know the answers to the security questions. Yet I can't for the life of me get the phone to drop the bad ID and use her correct current ID, which is associated with her much newer iPad. As I've intimated, I know all the appropriate passwords and security answers for the two IDs.
Understand that her newer iPad is correctly associated to a good ID. That obsolete ID doesn't even refer to a live reachable email address! The wife claims that the phone, when initiated or set up automatically gleaned stuff from an older iPad of hers.
So I have been trying trying without success to change the Apple ID on her iPhone 6 to what it ought be. I go to Settings and order the phone to DELETE her existing ID/email. It then tells me that it will not delete the old UNTIL a new ID is specified. So I go to specify the correct Apple ID/email and password and it pops up with the message something like, "Uh that email address is in use by a different user so it is not available to use here".
So I am stuck, arggh!
As a last resort I could take the phone back to ATT and ask them to save her contacts list to her SIMS card and then reset the phone to factory clear-all and try anew. But maybe someone on this forum knows how I can accomplish the desired purpose without waiting in Saturday lines at the ATT Store. If so then I would be ever so grateful.
Many thanks!
Understand that her newer iPad is correctly associated to a good ID. That obsolete ID doesn't even refer to a live reachable email address! The wife claims that the phone, when initiated or set up automatically gleaned stuff from an older iPad of hers.
So I have been trying trying without success to change the Apple ID on her iPhone 6 to what it ought be. I go to Settings and order the phone to DELETE her existing ID/email. It then tells me that it will not delete the old UNTIL a new ID is specified. So I go to specify the correct Apple ID/email and password and it pops up with the message something like, "Uh that email address is in use by a different user so it is not available to use here".
So I am stuck, arggh!
As a last resort I could take the phone back to ATT and ask them to save her contacts list to her SIMS card and then reset the phone to factory clear-all and try anew. But maybe someone on this forum knows how I can accomplish the desired purpose without waiting in Saturday lines at the ATT Store. If so then I would be ever so grateful.
Many thanks!
Facebook
Twitter
Instagram