Unable to setup Touch ID

nr2d

Well-known member
Jun 18, 2009
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I just setup my new MAC Studio, M2 MAX.
I'm trying to setup the Touch ID which is supported by the new keyboard.
i go into systems setting and Touch ID when I hit add fingerprint the dialogue
box comes up and I double click the Mac's power button as instructed but nothing happens.

The Studio is running MACOS Ventura 13.4 which was update during installation process.

I talked to Apple Support and they want me to reinstall Ventura but before I do that I thought I would
ask around for any ideas.

So any ideas?
 

nr2d

Well-known member
Jun 18, 2009
415
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18
Visit site
Touch ID now works. The problem was that when the instruction states double click the power button you have to make the clicks a lot fast than what I was doing. I found the solution from a Google search and someone had the same problem. So a word to the wise, when it says to double click the power button quickly you need to be extremely fast.

Touch ID now works fine.
 

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