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Why cant i set up my finger print id?

Emma winstanley

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Dec 17, 2020
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My finger print id was working fine until i updated my mac book to the new macOS Big Sur. I have tried deleting my finger print id to set up a new one but now it wont let me add a new one . When i click on the + button, i enter my password but then nothing happens. Any ideas please ?
Thank you
 

Just_Me_D

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Jan 8, 2012
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Have you tried contacting Apple Support for assistance? That would be my recommendation.
 

blue paisley

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Dec 26, 2020
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asbeer I am having the same problem as Emma. I have followed the instructions that you have included above, but I still can't register my fingerprint. Any other ideas?
 

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