Iphone 12 Pro call blocking

countryblue

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My daughter has an Iphone 12 Pro. I have A Samsung Galaxy s10e, with caller ID blocking.

If I call her, the call goes thru, but it lets her know the ID is blocked.

If I prefix her number with *82, to unblock the caller ID, the call goes straight to voicemail with no ring.

Her husband also has an Iphone 12 Pro. When I call him with the *82 prefix, it rings normally, and shows my phone number.

Where should I begin troubleshooting this issue on her phone?
 

Annie_M

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My daughter has an Iphone 12 Pro. I have A Samsung Galaxy s10e, with caller ID blocking.

If I call her, the call goes thru, but it lets her know the ID is blocked.

If I prefix her number with *82, to unblock the caller ID, the call goes straight to voicemail with no ring.

Her husband also has an Iphone 12 Pro. When I call him with the *82 prefix, it rings normally, and shows my phone number.

Where should I begin troubleshooting this issue on her phone?

Hello and welcome to iMore! In regards to your question, I wonder if she marked you as a favorite in her contacts would be a solution. I don't know anything about the Android side of things, but if there's any way you could mark your daughter as a favorite contact that might help.

Another thing you might try to to consult with your carrier.
 

countryblue

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Another thing you might try to to consult with your carrier.
First place I looked to for advice.


Hello and welcome to iMore! In regards to your question, I wonder if she marked you as a favorite in her contacts would be a solution. I don't know anything about the Android side of things, but if there's any way you could mark your daughter as a favorite contact that might help.
thanks for the suggestion. I'll have her mark my contact as a favorite. Since I'm having the problem with only one of the Iphone, I don't believe my phone is causing the issue.
 

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