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Why doesn't my iPhone 5S sync & display my hotmail folders like my iPad does?


iMore Question

My laptop emails sync with my iPad, where if I delete an email, it is deleted both places, and I can view my email folders on both devices, but my iPhone 5s does not show my hotmail folders nor does it sync when I delete, etc. Help!


Ambassador Team Leader, Senior Moderator
Jan 8, 2012
I don't know. Did you set it up the exact same way on both devices? My old Hotmail folder shows up in my Outlook.com account on my iPhone 5 and it syncs with my other devices. Try removing the account from your iPhone 5S and reconfiguring it.