So, my mother's voicemail isn't working on her iPhone 5s. I called her this afternoon, as did someone else, but she can't access her voicemail or visual voicemail. It shows who called and all that, but when you click on the "Play" button, nothing happens. I tried troubleshooting a bit this evening with no success. I'm kind of stumped.
I don't know if this matters, but we're on T-Mobile. I also tested out my own voicemail by using the landline to call my number, but I couldn't for the life of me remember how I used to go into my voicemail via a different phone to check messages. Actually, I remember SOME of it, but not all.
I did see something about resetting network settings, but neither of us want to do that (or at least not just yet). Anybody have any ideas beyond that?
I don't know if this matters, but we're on T-Mobile. I also tested out my own voicemail by using the landline to call my number, but I couldn't for the life of me remember how I used to go into my voicemail via a different phone to check messages. Actually, I remember SOME of it, but not all.
I did see something about resetting network settings, but neither of us want to do that (or at least not just yet). Anybody have any ideas beyond that?