Proximity Sensor Issue

chippy19977

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Jan 31, 2010
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I restored as a new phone (nit from a back up) and so far, it seems to have fixed the proximity sensor issue. I have no idea why, but so far, so good.
 

Ariyala

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Jun 29, 2010
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I"m glad yours seems fixed! I have an appt with Apple on Monday to talk about mine. I'll let ya know how it goes.
 

j3n3

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Jul 11, 2010
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I'm on my 2nd iPhone and am still having the same problem. I put people on mute. Activate FaceTime. Go to my address book. I didn't restore my 2nd phone. I just kept it like new and that's obviously not helping. I don't know what else to do.
 

Ariyala

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Jun 29, 2010
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Good questions....I haven't gone to the store yet, tomorrow I think. I'll be sure to update here with any changes.

I went to Apple today about all this. They could not recreate the problem and since it has only happened to me once (the only LONG phone call I've had so far), they just tested a few things, said my phone was perfect, and sent me on my way. They told me I might have been holding the iPhone at a strange angle & the sensor went crazy for a bit. I don't know, they just told me if it happens again and continuously, to bring it back.

Did your second phone work correctly?
 

GuitarGoon

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Jul 13, 2010
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Having the issue

I'm definitely having the issue. I've tried all the reset fixes with no positive results. I've trained myself to hold the phone away from my face enough to not cause any issues but the problem is definitely annoying. Hope Apple can come up with a software fix soon.

Thanks,

GG
 

GuitarGoon

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Jul 13, 2010
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Discovered the source of my problem - I had installed a "skinit" cover on my phone. They provide a graphic cover for both the front and back of the phone - both static sticker type with graphics of your choice. The front comes in two pieces - one both the top and bottom of the screen. The top section has three holes - one for the front camera, one for the ear piece, and a third that I could not determine what it was for. I initially left it in because it looked better for my graphic. Turns out that's where the proximity sensor is. I removed it and now the sensor is working fine. Not really sure if the resets fixes I tried had any impact at all. I would say that any covering over the proximity sensor - including a plastic screen protector - would block the sensor and cause the issue. I don't recall having this issue ever with my 3G and I had a screen protector on it about 90% of the two years I used it. Seems like the Apple engineers have made some pretty big mistake on the technical design of this version of the phone. I still love the better features and performance but wish it was a cleaner implementation.

Thanks,

GG
 

lungho

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Jun 20, 2009
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On launch day I reset my phone's settings and it seemingly fixed the proximity sensor issue. But today it reared it's ugly head again. I wished Apple would stop worrying about the jailbreak developers and release an update already.
 

Hack-My-i

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Aug 24, 2009
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its hardware all the way just like the antenna issue where MOST ppl thought was software and its not! the sensor was probably half assed on some devices when they finished the i4
 

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