Problems Getting Voicemail

[jmbburg26]

When someone calls me and they decide to leave a voicemail, I have to restart my phone to get it to come through. It started awhile ago but I was holding out hope that it would get fixed with the iOS 9 update. No such luck. Anyone else have this issue?

 

[anon(153966)]

Are you able to simply dial into your voicemail? And, when you say, "...for it to come through", are you talking about the visual voicemail notification?
As a test, reset your voicemail pin, reset your device and ask someone to call and leave you a message. See if that somehow resets it. Failing that, you may have to call your carrier...

 

[ShinKen]

I had this issue on AT&T. Call support and have them reset your voicemail. For some reason they have to set it up for the iphone as it was showing that I had a Moto X, once they updated their end to my iphone esn everything started working correctly.

 

[jmbburg26]

Thanks. This may be the issue. I bought my phone from Apple and not from T-Mobile. Right now it shows I have a Galaxy S3 when I log in online. I've had it show up as a few different phones.

 

[Rob Phillips]

Thanks. This may be the issue. I bought my phone from Apple and not from T-Mobile. Right now it shows I have a Galaxy S3 when I log in online. I've had it show up as a few different phones.

That's probably your problem. If AT&T thinks you have a S3 that may cause an issue with iOS's visual voicemail.

I couldn't help but notice that you live in Detroit but you're dressed like a Buckeye. I just don't have any words...