Problems Getting Voicemail

jmbburg26

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Jun 14, 2012
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When someone calls me and they decide to leave a voicemail, I have to restart my phone to get it to come through. It started awhile ago but I was holding out hope that it would get fixed with the iOS 9 update. No such luck. Anyone else have this issue?
 

anon(153966)

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Are you able to simply dial into your voicemail? And, when you say, "...for it to come through", are you talking about the visual voicemail notification?
As a test, reset your voicemail pin, reset your device and ask someone to call and leave you a message. See if that somehow resets it. Failing that, you may have to call your carrier...
 

ShinKen

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Nov 19, 2012
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I had this issue on AT&T. Call support and have them reset your voicemail. For some reason they have to set it up for the iphone as it was showing that I had a Moto X, once they updated their end to my iphone esn everything started working correctly.
 

jmbburg26

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Jun 14, 2012
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Thanks. This may be the issue. I bought my phone from Apple and not from T-Mobile. Right now it shows I have a Galaxy S3 when I log in online. I've had it show up as a few different phones.
 

Rob Phillips

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Thanks. This may be the issue. I bought my phone from Apple and not from T-Mobile. Right now it shows I have a Galaxy S3 when I log in online. I've had it show up as a few different phones.
That's probably your problem. If AT&T thinks you have a S3 that may cause an issue with iOS's visual voicemail.

I couldn't help but notice that you live in Detroit but you're dressed like a Buckeye. I just don't have any words...
 

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