03-13-2015 02:37 AM
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  1. AugustVance's Avatar
    AugustVance
    Hello everyone, Hope your weekend was good.

    I cracked the screen on my iPhone 6 and I have a few questions.

    1. is Apple replacing screens themselves yet or are they still replacing the whole phone because they don't have the parts yet?

    2. I have AppleCare + and if I file one of those claims the cost will be $79 dollars. I know to replace the screen it is only $129 I believe. Instead of waisting one of my apple care claims since I only get 2 do you think they will let me just pay the $129?

    Thank you in advance.

    GO COWBOYS!!!!!!!!
    technoBoy1 likes this.
    11-30-2014 07:07 PM
  2. Quis89's Avatar
    Quis89
    Q&A Team
    Ambassador
    Originally Posted by AugustVance
    Hello everyone, Hope your weekend was good.

    I cracked the screen on my iPhone 6 and I have a few questions.

    1. is Apple replacing screens themselves yet or are they still replacing the whole phone because they don't have the parts yet?

    2. I have AppleCare + and if I file one of those claims the cost will be $79 dollars. I know to replace the screen it is only $129 I believe. Instead of waisting one of my apple care claims since I only get 2 do you think they will let me just pay the $129?

    Thank you in advance.

    GO COWBOYS!!!!!!!!
    Did Apple ever replace the screens themselves? I thought they always just replaced the phone.

    Not sure about the second question.
    11-30-2014 08:01 PM
  3. warcraftWidow's Avatar
    warcraftWidow
    Originally Posted by Quis89
    Did Apple ever replace the screens themselves? I thought they always just replaced the phone.

    Not sure about the second question.
    It's depended on the model of the iPhone. Some they repair in store and some they just replaced. I think they can repair the 6/6+ models but I don't know if they've started doing it yet or not.
    As far as it using one of your AppleCare+ replacements or not, I don't know.
    11-30-2014 09:19 PM
  4. BreakingKayfabe's Avatar
    BreakingKayfabe
    I remember when I cracked my 5S screen I paid $49 (I think a little more than that) for a screen replacement from Apple because that's the price I qualified for under Apple Care Plus. I didn't use up one of my two replacements.
    12-01-2014 08:36 PM
  5. evorc's Avatar
    evorc
    I had a loose left top corner on my 6 plus screen. Apple replaced the screen in store for free this past Saturday. So yes apple is doing in-store screen replacements now.
    12-02-2014 12:13 AM
  6. tiffany2's Avatar
    tiffany2
    I had my screen replaced in store and they done it under warranty.
    12-03-2014 09:34 PM
  7. sifatkhan's Avatar
    sifatkhan
    Hi I remember when I cracked the screen of my iPhone 6. I replaced it from Store with warranty.
    01-26-2015 11:37 PM
  8. technoBoy1's Avatar
    technoBoy1
    I Think they replace the phone and I am not sure about your second question.
    03-13-2015 02:37 AM
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