I have a problem with my iPhone 6s Plus and was told by Apple support to restore and not restore from backup. I did that. I spent the entire day setting the phone back up again. I did plug the phone into iTunes, but did not restore from backup. I just synced some ring tones and apps.
I had a Genius appointment and when they ran a diagnostic on my phone, the test came back and said I restored from backup despite me not doing so. Two genius people said simply by connecting my iPhone to iTunes, it automatically restores backup data when doing a sync. WTF? That's the first I've ever heard of that and it makes absolutely no sense. If you restore as new you can never connect the phone to iTunes again?
He also said that by syncing with iTunes, you can corrupt the software and firmware on the phone. Does that make any sense at all?
When Apple asks you to restore as new, do they really expect you to do a DFU restore and then never use it?
I had a Genius appointment and when they ran a diagnostic on my phone, the test came back and said I restored from backup despite me not doing so. Two genius people said simply by connecting my iPhone to iTunes, it automatically restores backup data when doing a sync. WTF? That's the first I've ever heard of that and it makes absolutely no sense. If you restore as new you can never connect the phone to iTunes again?
He also said that by syncing with iTunes, you can corrupt the software and firmware on the phone. Does that make any sense at all?
When Apple asks you to restore as new, do they really expect you to do a DFU restore and then never use it?