03-10-2017 03:37 PM
tools
  1. Rockdog97's Avatar
    Rockdog97
    Updated to iOS10.3 beta last month, then today, when i noticed a new version of iOS10.3 was available, I went to do an iCloud backup, but it keeps telling me "The last backup could not be completed." which was on 1/24/17.

    I've tried running a backup through iTunes to my computer and I get an error message saying "iTunes could not back up the iPhone "mYiPhone" because an error occurred."

    Anyone have this problem? iPhone 6s.
    I even updated to the most recent 10.3 beta, thinking that would solve the problem, but no go.

    Now I cant backup with either iCloud or iTunes! Yikes!!
    02-07-2017 04:29 PM
  2. BreakingKayfabe's Avatar
    BreakingKayfabe
    Whenever I've ran into this issue I delete the backup that's currently in iCloud and then try the backup again which begins to work again.
    02-07-2017 06:18 PM
  3. Rockdog97's Avatar
    Rockdog97
    Originally Posted by BreakingKayfabe
    Whenever I've ran into this issue I delete the backup that's currently in iCloud and then try the backup again which begins to work again.
    tried that, and still no go. Nothing seems to work. I have a backup from 10.2.1 right before I went to 10.3, so at least I have that if I need to go back, or things go south.
    02-07-2017 09:47 PM
  4. BreakingKayfabe's Avatar
    BreakingKayfabe
    Apparently my phone hasn't been backing up on iCloud either. Looks like a sporadic 10.3 issue.
    02-08-2017 10:13 AM
  5. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    My last back up was February 1. Did fine on 10.1.1.
    02-08-2017 10:52 AM
  7. Rockdog97's Avatar
    Rockdog97
    Originally Posted by BreakingKayfabe
    Apparently my phone hasn't been backing up on iCloud either. Looks like a sporadic 10.3 issue.
    thanks.. and sorry.. have you been able to backup via iTunes?
    02-08-2017 02:59 PM
  8. BreakingKayfabe's Avatar
    BreakingKayfabe
    Originally Posted by Rockdog97
    thanks.. and sorry.. have you been able to backup via iTunes?
    Going to try that later and report back.
    02-08-2017 04:14 PM
  9. BreakingKayfabe's Avatar
    BreakingKayfabe
    iTunes backup fails.
    Rockdog97 likes this.
    02-08-2017 07:07 PM
  10. Rockdog97's Avatar
    Rockdog97
    Well the latest 10.3 v5 beta, I'm at least able to do a backup via iTunes. Now when I try and run a backup using iCloud via my phone, it gives me an error saying I dont have enough storage space on iCloud. I deleted the latest backup, which then said I have 5GB of my 5GB available, then tried to run a backup again... error saying could not backup because of lack of storage.

    So I unchecked all but 2 or 3 apps to back up and tried again.. no go.

    Now.. I look at my storage, and it says used 1.01 GB of 5 GB... so perhaps it did do the backup but for some reason keeps giving me an error?

    i'm stumped at this point.
    03-10-2017 03:37 PM
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