1. iMore Question's Avatar
    I had an old Iphone 5, which I completely re-set and gave to my partner to trial before he got one on a contract.

    I set him up with an apple ID, and he was signed in on the 5 all ok.

    He then took out a contract with is own Iphone which is the 5s.

    He signed into his apple id all ok - but changed his e-mail

    Now I am trying to re-set the old phone so I can sell it, but no matter what we do, it will not sign out of ICloud so it can be re-set.

    I have tried both e-mails - and the passwords have been reset etc. But no matter what I do, I cannot delete the old 5
    05-20-2016 02:08 PM
  2. Ariel Babalao's Avatar
    Lately, Apple server is over use, I my self tried to turn off find my phone on my iPhone and I couldn't until now, I'm giving it more days and try again, in my case I'm receiving an error message stating that the device can not communicate with the server and I should try again later. Wait a couple of days and try it again.
    05-20-2016 02:52 PM

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