1. Ali Barakat's Avatar
    Hey all , I just bought a new iphone 7 from a store in Angola and when trying to activate the phone i get Device Unknown error . "Please visit the Service Answer Centre ..." this is rly strange i dont know what to do ! please help

    also not that the phone is not recognized on itunes , i even tried it in restore mode to maybe restore it but still nothing.

    01-31-2018 07:39 AM
  2. Tartarus's Avatar
    I am afraid that you haven’t bought an iPhone at all.
    Go back to where you purchased it from and ask for your money back.
    Just_Me_D likes this.
    01-31-2018 12:31 PM
  3. Mars20's Avatar
    Was the iPhone in a sealed box when you bought it and have you put a SIM card in it?
    Annie_M likes this.
    02-01-2018 11:39 AM

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