1. dgrass90's Avatar
    I've been using Apple Music with iTunes Match since it debuted and never had an issue. I just activated my iPhone 8 and am now having an issue where random songs that I try to play will give me an alert "You do not have permission to access the requested resource."

    I tried chatting with Apple support and got asked questions like: have you uninstalled and reinstalled the app (really?! the stock **APPLE** music app... smh).

    Some other things to note:
    - I have always had home sharing turned on though I have never used it. When I googled this message everything pointed to that so I have since logged out.
    - I have confirmed the same AppleID is being used in Music and iTunes, iCloud, etc.
    - (not sure if relevant) I had an older MBA used for iTunes match that I wiped and sold the same time I got my iPhone 8. I have a newer MBP that I have logged into iTunes (with the same AppleID) and confirmed that iTunes Match is enabled / home sharing logged out.

    Running iOS 11.0.1 (not beta)
    09-26-2017 01:12 PM
  2. pkcable's Avatar
    Here's a support doc about common issues...

    https://support.apple.com/en-us/HT204406

    Here's a GREAT iMore blog about iTunes.....

    https://www.imore.com/icloud-music-l...ultimate-guide
    09-26-2017 01:42 PM
  3. dgrass90's Avatar
    Thanks - gave both a read. The Apple support document wasn't any more of a help than the chat rep... focused on signing out/in and looking at my internet connection. iMore article had some good tips but I have already done these or they don't apply.

    Big thing is that I haven't changed anything other than devices (and I have done this multiple times prior to the latest upgrade without a hitch).
    09-26-2017 02:52 PM
  4. pkcable's Avatar
    Have you tried re-authorizing your device?
    09-26-2017 03:22 PM

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