Download them in ITunes , you should be able to see all your purchases and file a complaint from that screen. Then it will allow you to download them into iTunes immediately , and you will always have them .
I tried the fixes but it doesn't work. I can't sync to itunes because it doesn't how up in itunes.
I can't restore from Icloud because they go away as soon as I load the ringtone.
U have to go on the laptop or iTunes for it in laptop correct?
Honestly it would be much EASIER I swear if we did NOT why do we? Nicks is there also apps are there why not tones!