I posted the other day that I tried to do a video and the sound was almost unhearable even with the volume turned all the way up. No one had any advice. Well yesterday I tried to FaceTime with my cousin and she could not hear me even if I was shouting. I called my hubby on speakerphone and he could not hear me either until I turned the speaker off then it was fine! I can record a voice memo it sounds perfect, Siri can hear me fine, I can dictate a text too.
So I called apple and the did a restore and it didn't help. I have to go to the apple store next sat for genius bar appt and she says they will replace it if they can't fix it.
So my questions: has anyone heard of this issue or have advice? Will they give me a NEW phone (phone is 2 months old) or a refurb? I don't want someone else's problems...... Thanks
So I called apple and the did a restore and it didn't help. I have to go to the apple store next sat for genius bar appt and she says they will replace it if they can't fix it.
So my questions: has anyone heard of this issue or have advice? Will they give me a NEW phone (phone is 2 months old) or a refurb? I don't want someone else's problems...... Thanks