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Why does my iPhone 5 keep returning to the home screen when I start to type a text message or email?

I

iMore Question

why does my iphone 5 keep returning to the home screen when I start to type a text message or email?

When I open the text messaging area and type about 5-6 letters of the text, the phone just automatically closes the text messaging area and returns to the home screen. Same with emails.
 

Rob Phillips

iPhone X & Apple TV Champion, Moderator
Champion
May 1, 2012
13,761
0
0
why does my iphone 5 keep returning to the home screen when I start to type a...

Welcome to iMore! How much local storage do you have left? You should leave at least 2 GB available IMHO. Try resetting your device by holding the power button and home button down simultaneously until you see the Apple boot logo. If you're still having problems I recommend connecting to iTunes and restoring. You can restore from an iTunes or iCloud backup but I recommend setting it up as a new device. It provides a clean slate and it will give you an opportunity to test out Messages and Email before installing a bunch of other stuff that could be causing problems.
 

Ledsteplin

Ambassador
Oct 2, 2013
47,595
41
43
Re: why does my iphone 5 keep returning to the home screen when I start to type a text message or em

I don't recall seeing this problem before. Try this. Before you do the Hard Reset, go to Settings >General > Keyboards > delete the English Keyboard.
Then do the Hard Reset. Afterwards, go back and add the English Keyboard back.