Why do I have to tap the top of the screen where it is green when I have an incoming call?

Dustin Gragg

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May 29, 2015
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Incoming calls on my iPhone 5c pop up with a small green bar at the top of the screen instead of the screen it was before that had the decline and accept buttons. I have matched the settings with another iPhone 5c and still cannot figure it out. Also when my phone is locked, it does not turn on the screen to show me I have a call and I have to unlock my phone and then tap the green bar at the top as well.
 

Ledsteplin

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Oct 2, 2013
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I usually see the green band when I'm talking and press the home button to go to an app or somewhere while talking. I've never seen it on an incoming call.


☮
 

Dustin Gragg

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May 29, 2015
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I know what you're talking about. That is what I was thinking. I looked through all the setting and nothing fixes it. I don't know why it is doing it. It was fine yesterday.
 

Just_Me_D

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Can you take a screenshot the next time it happens and then post it here so that we can know what you're referring to?
 

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