I just spent 4 hours on phone with applecare troubleshooting incl. reset to factory. It didnt work. They told me another patch will come out. I said how do I know my phone battery will work better then. Dont want to reload everything and rest after patch and be back at square one, wasting that many hours again. now have to replace phone. Trying to get an appointment within a reasonable time to pick up replacement.
My intial impressions of Apple are dead wrong. They s--k. I can't go into apple to a replacement phone without an appointment and when I go in with my appointment there may not be a phone available. The last hour is just tring to set up an appointment to replace the phone.
This is worse than dealing with the US government.
When I bought my phones from my carrier, Verizon, if I had to replace a phone or any part, I would just walk in and they would replace it.
Update:
Was able to get an early morning appointment in AppleStore this morning to swap phones. It took the tech almost 1 1/2 hours just to do a simple activation of the phone on Verizon. The biggest time problem was that the replacement phone did not come with a SIM card and I had to use the original card for my new phone. The problem was the SIM card from my original iphone wouldn't activate in the new phone. Finally the apple tech called Verizon and they walked him through it.
By the way, two problems with the AppleCare tech support senior supervisor who helped me yesterday.
First, was that he was dead wrong in that an appointment would be set up without potential replacement phones. The applestore reps told me he had no clue what he was talking about.
Second, the rep failed to help me create a backup before he wiped my phone on my office computer. I discovered this when I tried to connect the replacement phone to my office computer (which contains conacts, calendars, etc)and restore from backup. I could have lost all my settings, etc.
Luckily, I had created a backup on Saturday morning when I installed 5.0.1 using my laptop containing my media library.
More importantly, although I am seeing a nice improvement over my original phone with the update, it is still not giving me as good battery life when i was merely using the original 5.0.(I am down to 63% battey with moderate use since it was fully charged 6 hours ago). Most of the time in my office wifi was not connected and bluetooth was on for maybe a half-hour.
The only good news with the replacement phone is that it came loaded with 5.0.1 and supposedly it goes through extensive testing before it leaves the factory, so hopefully i will not experience other issues.
The bottom line: the devil you know is often better than the one you don't!!!