My daughters can't see my picture when I face time them
Hi,
I am making a video call and I have tried to face time all 3 of my daughters at different locations.none of them can see me and it shows them a message of poor connection.i have done all the checks with talktalk and download and upload speeds are good. I am only six feet from my router. Some times when I turn my camera around and then back they briefly see a picture of me.
Thanks.
Thanks
It might be a software issue then. You might want to try the following:
1. If you haven't already, do a soft reset. To perform a soft reset, hold both the power button and home button down until you see the Apple boot logo.
2. Turn FaceTime off, and the back on again.
3. Restart your router. Unplug it, wait a minute, then plug it back in.
4. If the first three steps don't fix the problem a device restore might be in order. I recommend setting your iPad up as a new device. It's the most work but it gives you the cleanest installation.
Sent from my iPhone 6s Plus using Tapatalk