SwitchBeach
Well-known member
1. I'm not "defending" Apple or any company. I was simply answering the question posed. "Does Apple have a responsibility to consumers?"You guys do a lot of "it's business" type comments here so I'm surprised that you don't see how funny this statement is. Apple and every other company devotes money and resources to convince the public that they need their product. They also work to establish brand loyalty and develop a consumer base. The very thing you call "illogical" is exactly what the companies you're all defending want lol. This isn't conspiracy. This is reality. This is "business".
2. Yes, I'm sure that Apple and many other companies spend a lot of money to develop a customer base. But it's still illogical to be "loyal" to business. And just because they want me to be loyal doesn't mean that I am or that I should be.
Loyalty implies that you stick with them no matter what. It's analogous to supporting your favorite sports team. You are loyal to them no matter if they win or lose. Blind love/loyalty.
But in business, it doesn't make sense to be loyal like that. I use Apple products that meet my needs. And I purchase other brands that meet other needs. For example, I do not use a Mac computer. It doesn't meet my needs. If I were "loyal", I would use a Mac regardless.
Apple doesn't have a responsibility to me as a consumer beyond that which exists in a purchase contract. As I stated above, it might be (and probably is) in their business interests to provide good customer service, etc. But they have no other "obligation".