Somehow my iTunes store on my iPhone 5s has an Apple ID that isn't let me in, what can I do?

I

iMore Question

Somehow my iTuenes store on my iphone 5s has an Apple ID that isn't let me lo...

So it says my Apple id is [redacted]and Apple says it doesn't exist. So I have the real one that is [redacted] but it won't use that one when I'm trying to download or update apps.
 
Last edited by a moderator:

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
59,908
677
113
Visit site
Re: Somehow my iTuenes store on my iphone 5s has an Apple ID that isn't let me lo...

So it says my Apple id is [redacted]and Apple says it doesn't exist. So I have the real one that is [redacted] but it won't use that one when I'm trying to download or update apps.

Logout of the iTunes & App Store, reboot the device, and then login with the correct Apple ID and passcode. If you're unable to do that, you're probably going to have to restore the device and then try logging in.
 

Trending Posts

Members online

Forum statistics

Threads
260,871
Messages
1,768,568
Members
441,271
Latest member
LeahWells