Restriction Passcodes

[iMore Question]

I've enjoyed the apple technology since the iPhone 4 (late bloomer), however I am experiencing issues concerning the 'restrictions' passcode. I do not AT ALL remember that password. How can I recover it and turn off restrictions without losing information. For some reason, when I set up the restrictions, I included FaceTime with that restriction. I also set a password, downloaded SEVERAL SEVERAL updates, added more passwords, etc. Please help offer advice.

 

[robertk328]

Welcome to iMore!

Unfortunately you cannot reset this, you will need to restore your device as new and start over again. Don't restore a backup as that will have the restrictions again as well.

 

[pkcable]

This support document explains your options....

https://support.apple.com/en-us/HT204306