Hi,
I've just got a secondhand, factory reset and supposedly unlocked replacement 4S for my sadly deceased 4S, which I've had since they came out.
Stupidly, I made an error right at the start of the setup and, instead of going with the mobile network, input my home broadband details instead. The phone is saying it's not compatible with my SIM and and can't activate unless it's unlocked. Could this be because of networking with my broadband instead of the mobile network?
How can I change this to the mobile network please? There is a function to change to another network, but it doesn't give the mobile option any more and I've no idea what the details for manual input are. I've tried a hard reset, but that doesn't go back to the original options either.
All the online stuff about changing networks assumes access to the Settings section, but of course that's only available when the phone is activated.
I need to get this resolved asap, as if the phone hasn't actually been unlocked by its previous owner, I have to get on to them immediately.
I hope someone can please get me out of this mess!!
I've just got a secondhand, factory reset and supposedly unlocked replacement 4S for my sadly deceased 4S, which I've had since they came out.
Stupidly, I made an error right at the start of the setup and, instead of going with the mobile network, input my home broadband details instead. The phone is saying it's not compatible with my SIM and and can't activate unless it's unlocked. Could this be because of networking with my broadband instead of the mobile network?
How can I change this to the mobile network please? There is a function to change to another network, but it doesn't give the mobile option any more and I've no idea what the details for manual input are. I've tried a hard reset, but that doesn't go back to the original options either.
All the online stuff about changing networks assumes access to the Settings section, but of course that's only available when the phone is activated.
I need to get this resolved asap, as if the phone hasn't actually been unlocked by its previous owner, I have to get on to them immediately.
I hope someone can please get me out of this mess!!