Broken iPhone 5

[Max Soni]

No bueno
-if they give you too many problems, go to a private repairer, i guess?
I ended up selling it to one of those iPhone recycling companies
botom line is, if it costs more to fix it vs. getting a new phone, its just a bad deal imo

 

[anon(4698833)]

UPDATE: Best buy game me a new 32gb iPhone 5, cuz they junked mine out, lol only took 3 weeks

They probably "junked" yours out the day you dropped it off (meaning, they sent it into the Apple refurbishing core and got their credit for it)...then took 3 weeks to replace yours because they wanted to make sure they kept stock for new customers and new money. Oh well, at least you got your replacement.

 

[Massie]

Another note on AppleCare+ is that you can only buy it within 30 days of buying a new iPhone. After that you're out of luck. From the Apple site:

AppleCare+ must be purchased within 30 days of the date you bought your new iPhone. If you did not purchase AppleCare+ with your iPhone, you may purchase it at an Apple Retail Store. To buy AppleCare+ at an Apple Retail Store, a Specialist will first need to verify your iPhone purchase date and confirm that your iPhone has no pre-existing damage.

If you missed the window, it helps to consider is what Apple charges for out-of-warranty repair/replacements; depending on your device and how careful you are with it, you might decide that AppleCare+ is not worth the money anyway:



So if you have a 4S and buy AppleCare+, you spend $99 no matter what, and $148 if you have to replace your phone ($197 if you break it twice in two years). Without it, you'd spend $199, but only if you need service. For me--someone who is really careful with his devices--I'm comfortable without it, knowing that if I do need non-warranty service, it's only going to cost me around fifty bucks* more than I'd pay if I had AppleCare+. Obviously, it gets more expensive if you manage to need two replacements in two years, but after owning three generations of iPhones I have yet to require any service for any of them.

*Depending on your device. My iPhone 5 would actually be about $80 more to replace outside of warranty, but my iPhone 4 would only cost $1 more than it would if I prepaid for AppleCare+.

 

[anygivensunday]

That's correct. Standard AppleCare (extended warranty only) is no longer available for iPhone or iPad. You can only get AppleCare+ (extended warranty plus accidental damage).

Interesting because I just bought standard apple care for my iPhone 5 cpl weeks ago. Didn't get plus bc the 200 deductible if I mess it up really is just a drop in the bucket.

 

[anygivensunday]

Called and 79

 

[tewest86]

I can't believe you fell for that BB Black Tie plan. They always try to sell that for phones. I've even talked other people out of purchasing it when I was at BB. It's usually the older people that they get to purchase it. What they don't tell you is it cm take weeks to fix and they give you a dumb phone to use. You have to use a dumb phone for that time al while still paying for your data plan that much. It's useless.

 

[IcantCanything]

they didn't offer rapid exchange? you would still be without your phone for a few days but its better than waiting weeks.

 

[gadgetsurgery]

If you have still this problem then send us your gadget and get repaired at the same day. For this you must have to go at gadgetsurgery[dot]co[dot]uk

 

[BHMartin]

Shopping at an Apple retail store is an experience. I encourage everyone to buy direct from Apple. Customer experience is ridiculously awesome.