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Broken iPhone 5
- Thread starter jcqb15
- Start date
gvndeb60
Member
- Dec 10, 2010
- 480
- 4
- 18
IMO, for the money you pay, 3 week turn around time is ridiculous. At least you finally got it taken care of.
Also, make sure that they register the plan to the new phone. I had that happen also, paid for the plan, went to use it, and they claimed I didn't have it for that phone. Turned out that they never registered the replacement phone to the plan when they swapped it. Took a couple of weeks to sort that out.
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Max Soni
New member
- Dec 1, 2012
- 1
- 0
- 0
No bueno
-if they give you too many problems, go to a private repairer, i guess?
I ended up selling it to one of those iPhone recycling companies
botom line is, if it costs more to fix it vs. getting a new phone, its just a bad deal imo
-if they give you too many problems, go to a private repairer, i guess?
I ended up selling it to one of those iPhone recycling companies
botom line is, if it costs more to fix it vs. getting a new phone, its just a bad deal imo
Last edited by a moderator:
They probably "junked" yours out the day you dropped it off (meaning, they sent it into the Apple refurbishing core and got their credit for it)...then took 3 weeks to replace yours because they wanted to make sure they kept stock for new customers and new money. Oh well, at least you got your replacement.
Massie
New member
- Feb 9, 2010
- 5,064
- 332
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Another note on AppleCare+ is that you can only buy it within 30 days of buying a new iPhone. After that you're out of luck. From the Apple site:
AppleCare+ must be purchased within 30 days of the date you bought your new iPhone. If you did not purchase AppleCare+ with your iPhone, you may purchase it at an Apple Retail Store. To buy AppleCare+ at an Apple Retail Store, a Specialist will first need to verify your iPhone purchase date and confirm that your iPhone has no pre-existing damage.
If you missed the window, it helps to consider is what Apple charges for out-of-warranty repair/replacements; depending on your device and how careful you are with it, you might decide that AppleCare+ is not worth the money anyway:
So if you have a 4S and buy AppleCare+, you spend $99 no matter what, and $148 if you have to replace your phone ($197 if you break it twice in two years). Without it, you'd spend $199, but only if you need service. For me--someone who is really careful with his devices--I'm comfortable without it, knowing that if I do need non-warranty service, it's only going to cost me around fifty bucks* more than I'd pay if I had AppleCare+. Obviously, it gets more expensive if you manage to need two replacements in two years, but after owning three generations of iPhones I have yet to require any service for any of them.
*Depending on your device. My iPhone 5 would actually be about $80 more to replace outside of warranty, but my iPhone 4 would only cost $1 more than it would if I prepaid for AppleCare+.
AppleCare+ must be purchased within 30 days of the date you bought your new iPhone. If you did not purchase AppleCare+ with your iPhone, you may purchase it at an Apple Retail Store. To buy AppleCare+ at an Apple Retail Store, a Specialist will first need to verify your iPhone purchase date and confirm that your iPhone has no pre-existing damage.
If you missed the window, it helps to consider is what Apple charges for out-of-warranty repair/replacements; depending on your device and how careful you are with it, you might decide that AppleCare+ is not worth the money anyway:
So if you have a 4S and buy AppleCare+, you spend $99 no matter what, and $148 if you have to replace your phone ($197 if you break it twice in two years). Without it, you'd spend $199, but only if you need service. For me--someone who is really careful with his devices--I'm comfortable without it, knowing that if I do need non-warranty service, it's only going to cost me around fifty bucks* more than I'd pay if I had AppleCare+. Obviously, it gets more expensive if you manage to need two replacements in two years, but after owning three generations of iPhones I have yet to require any service for any of them.
*Depending on your device. My iPhone 5 would actually be about $80 more to replace outside of warranty, but my iPhone 4 would only cost $1 more than it would if I prepaid for AppleCare+.
anygivensunday
New member
- Aug 1, 2012
- 137
- 0
- 0
Interesting because I just bought standard apple care for my iPhone 5 cpl weeks ago. Didn't get plus bc the 200 deductible if I mess it up really is just a drop in the bucket.
How much did you pay for it and where? Because AppleCare+ is $99. I believe the old AppleCare was $79 although I could be remembering wrong. And AppleCare+ doesn't have a $200 deductible so not sure what you're talking about there.
anygivensunday
New member
- Aug 1, 2012
- 137
- 0
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tewest86
New member
- Apr 21, 2011
- 69
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I can't believe you fell for that BB Black Tie plan. They always try to sell that for phones. I've even talked other people out of purchasing it when I was at BB. It's usually the older people that they get to purchase it. What they don't tell you is it cm take weeks to fix and they give you a dumb phone to use. You have to use a dumb phone for that time al while still paying for your data plan that much. It's useless.
IcantCanything
New member
- Mar 28, 2010
- 8
- 0
- 0
they didn't offer rapid exchange? you would still be without your phone for a few days but its better than waiting weeks.
gadgetsurgery
New member
- Dec 3, 2012
- 5
- 0
- 0
If you have still this problem then send us your gadget and get repaired at the same day. For this you must have to go at gadgetsurgery[dot]co[dot]uk
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