1. jamesbowers's Avatar
    My iPhone x has been used for about an year. Yesterday I erased all contents and settings, but then could not activate it. It always showed "Device unknown" after ran for a few minutes at the activation stage. I cannot use iTunes to activate it because the lightning port broken for no reason 3 days ago and now it won't respond to any cable coonection. Can anyone share some thoughts? Any would be really appreciated.
    MooMooPrincess likes this.
    05-22-2019 10:52 AM
  2. Just_Me_D's Avatar
    Try removing the SIM card and reinserting it. Definitely get the lightning port repaired/replaced.
    MooMooPrincess likes this.
    05-22-2019 01:44 PM

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