06-07-2019 02:04 PM
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  1. wiley67's Avatar
    wiley67
    A family member has an Iphone X and is recently separated with an order of protection filed,she has noticed when out in public her ex,or one of his friends seems to always drive by where she is etc,,,is it possible he Iphone has had a locator app put on it or its being moniterored and how would you know or clear it?Thanks
    06-07-2019 10:36 AM
  2. calebt's Avatar
    calebt
    I would set the device up as new and change Apple ID password, add two step verification. Not sure if there’s a way to tell if it’s being tracked.
    nikkisharif and wenrob like this.
    06-07-2019 11:16 AM
  3. Quis89's Avatar
    Quis89
    Q&A Team
    Ambassador
    As mentioned above, starting fresh with a brand new Apple ID is recommended. I'd go one step further and create an entire brand new email address utilizing a unique password unknown or not easily guessed by anyone. If you create a new Apple ID using an email address the person you're worried about knows, and they either have access to or can easily gain access to that email address, there may still be some vulnerability there.

    Start fresh top to bottom. Brand new email address, wipe the device, create a brand new Apple ID using that brand new email address.

    As far as being able to tell if the phone is tracked, there really isn't a definitive way but you can access "Find My iPhone" and "Find My Friends" to see if your location is being broadcasted to any friends and family members.
    Just_Me_D, Annie_M and nikkisharif like this.
    06-07-2019 11:21 AM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Quis89
    As mentioned above, starting fresh with a brand new Apple ID is recommended. I'd go one step further and create an entire brand new email address utilizing a unique password unknown or not easily guessed by anyone. If you create a new Apple ID using an email address the person you're worried about knows, and they either have access to or can easily gain access to that email address, there may still be some vulnerability there.

    Start fresh top to bottom. Brand new email address, wipe the device, create a brand new Apple ID using that brand new email address.

    As far as being able to tell if the phone is tracked, there really isn't a definitive way but you can access "Find My iPhone" and "Find My Friends" to see if your location is being broadcasted to any friends and family members.
    Outstanding reply!...
    Annie_M, Quis89 and p3t3rPan like this.
    06-07-2019 01:05 PM
  5. Lee_Bo's Avatar
    Lee_Bo
    Network Moderator
    Trusted Member
    Q&A Team
    However, upon wiping said device, you will need the credentials that said device was set up with originally. If that was the current user then no problems there.
    Quis89 likes this.
    06-07-2019 01:13 PM
  7. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    Originally Posted by Just_Me_D
    Outstanding reply!...
    Agreed!!!
    06-07-2019 02:04 PM
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