1. staticfiend's Avatar
    So recently my screen has been freezing (becomes unresponsive to the touch) for about 30 seconds or longer when opening apps. I updated the OS to the most recent 8.1.3 and that did not help. My wifes phone is doing the same thing. Is anyone having the same issues?
    02-06-2015 08:11 AM
  2. zerog46's Avatar
    What model phone are you using? Have yo tried a wipe and restore via iTunes?
    02-06-2015 08:35 AM
  3. staticfiend's Avatar
    Its a 64g iP6. I have not tried to wipe and restore although I think Im heading in that direction. I think something is definitely wrong with it. I just checked my storage and I have 38.7 gigs used? I have the same about of programs and maybe 500 more pictures on this as my old iP5 that was a 16g. I have no idea what could possibly be using 38 gigs of storage....
    02-06-2015 08:48 AM
  4. johnmed3's Avatar
    It's the (other storage) that is eating up all your memeory, you need to clean up your cache.
    02-06-2015 11:33 AM
  5. beezlebubz's Avatar
    How do you clean up the cache?
    02-06-2015 11:06 PM
  6. Flow39's Avatar
    How do you clean up the cache?
    You will have to erase and restore from either a backup or set it up as new. That will free up a lot of "other" storage.
    beezlebubz likes this.
    02-08-2015 02:17 PM
  7. beezlebubz's Avatar
    You will have to erase and restore from either a backup or set it up as new. That will free up a lot of "other" storage.
    How would i know how much is in ''other'' storage? And how much should it reach before i do a new setup restore?
    02-08-2015 10:59 PM
  8. Flow39's Avatar
    How would i know how much is in ''other'' storage? And how much should it reach before i do a new setup restore?
    To see how much "Other" storage you have, you would need to plug it into a computer and open iTunes. There really isn't a set amount of "Other" storage that you should watch for, but I'd say if it gets over 10 GB it would be a good idea to clear the cache.
    02-09-2015 11:23 AM

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