1. Daniel Gabriel's Avatar
    I can't download apps on my iphone 5s. I have a proper Wi-Fi connection but I am not able to download apps. The icons of the apps appear on my iphone's homescreen but they do not download (they remain in "Waiting...") and even if they do start downloading the speed is very slow. I tried downloading from the Itunes but the same result -- the apps download very slowly. The sites on both PC and iphone load normally. My download speed is around 15 MB per sec and my upload is 6 MB per sec. What can I do? I did a reset on my router, I have removed the wi fi password, I even did a full reset on my iphone. Can you guys please help me. (sorry for my bad english)
    Last edited by Daniel Gabriel; 08-28-2015 at 04:54 AM.
    08-28-2015 04:30 AM
  2. leerichards's Avatar
    You're not alone. Lots of posts on other forums and twitter. Many people have numerous others issues also, that cannot be fixed even with a clean factory reset. For info, here are the issues being experienced by me and many users. Hope you don't have these problems also!

    Cannot install podcasts using standard podcasts app, download is always waiting
    In AppStore, already installed apps have the 'iCloud download button', not 'Open'
    Cannot install new apps (click on get, just get the animated circle)
    Cannot open Radio from Apple Music (all other tabs ok)
    In settings cannot open iTunes & App Store page, can open iCloud page, but cannot scroll, screen locks
    Cannot open weblink in mail

    A restart does fix these issues temporarily, but so far they always come back.
    08-28-2015 06:02 AM
  3. Ledsteplin's Avatar
    Try Reset Network Settings.
    Reset Network Settings
    Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
    If that does not work, you may need to restore your phone as new. Not from a back up. A back up may contain the bug.
    08-28-2015 11:48 AM
  4. 1Arthur's Avatar
    I have exactly the issues which leerichards above mentions. And indeed a full restore does not solve the problem. Does anyone know if they are related to the 8.4.1 update?

    edit: never mind. The issue is at length discussed in the apple support communities. (imore does not allow me to post a link, but just search at apple support communitiesfor topic title: "iPhone music app freezing, throwing me out, misbehaving" - 9 pages and counting)
    Last edited by 1Arthur; 08-29-2015 at 02:13 PM.
    08-29-2015 11:56 AM
  5. Ledsteplin's Avatar
    I can't download apps on my iphone 5s. I have a proper Wi-Fi connection but I am not able to download apps. The icons of the apps appear on my iphone's homescreen but they do not download (they remain in "Waiting...") and even if they do start downloading the speed is very slow. I tried downloading from the Itunes but the same result -- the apps download very slowly. The sites on both PC and iphone load normally. My download speed is around 15 MB per sec and my upload is 6 MB per sec. What can I do? I did a reset on my router, I have removed the wi fi password, I even did a full reset on my iphone. Can you guys please help me. (sorry for my bad english)
    Did you fix it?
    08-29-2015 11:56 AM
  6. Hendri Hendri's Avatar
    same here, and no fix after resetting, factory restore, network reset, it keeps coming back hufhhhh
    09-01-2015 12:02 PM
  7. sting7k's Avatar
    Do you have iOS v8.4.1?
    09-01-2015 12:11 PM
  8. Hendri Hendri's Avatar
    Do you have iOS v8.4.1?
    yup
    09-01-2015 12:13 PM
  9. Ledsteplin's Avatar
    same here, and no fix after resetting, factory restore, network reset, it keeps coming back hufhhhh
    Did you restore from a back up in iTunes or iCloud?
    09-01-2015 12:15 PM
  10. sting7k's Avatar
    yup
    Same. I can't download apps without rebooting my iPhone. Safari also just freezes. Apple Music stops streaming. Restores do nothing.

    There is a huge thread in Apple's support forum about this issue.
    09-01-2015 12:26 PM
  11. Ledsteplin's Avatar
    Same. I can't download apps without rebooting my iPhone. Safari also just freezes. Apple Music stops streaming. Restores do nothing.

    There is a huge thread in Apple's support forum about this issue.
    When you restored, was it from a back up?
    09-01-2015 03:09 PM
  12. orchestraprincess77's Avatar
    Thanks Ledsteplin!! This fixed the same issue I was having - not being able to download apps. I reset network settings per your brilliant suggestion and it worked like a charm. I can't thank you enough!!!
    Ledsteplin likes this.
    12-26-2015 11:58 PM
  13. Man Beer's Avatar
    Did you fix it?
    I have iphone 4 I reload new id App Store but can't donwlod app plzz help me
    03-09-2016 01:47 PM
  14. Ledsteplin's Avatar
    I have iphone 4 I reload new id App Store but can't donwlod app plzz help me
    Did you enter in your payment method? A bank card?
    03-09-2016 03:29 PM
  15. Beards's Avatar
    Mine is a similar problem in that if I try and connect to the App Store via wifi it does not download or downloads at an extremely slow crawl rate, yet if I switch to 4G network they then download at full speed.
    I know it's not my wifi connection as I can download YouTube movies and other items. It's just the App Store that is the issue with wifi only. Any ideas guys?
    07-21-2016 03:02 AM

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