1. mojo1377's Avatar
    I just recently purchased an iphone 5c from a friend of mine. According to them it was in working order when they last used it 3 weeks ago. Since I've had it, it won't turn on for me. It shows the plug & the itunes logo screen. I have taken it to an apple store and they tried resetting it, but it didn't work after 3 tries. There is no water damage according to apple & it is 2 weeks outside its original warranty. So now I have an iphone that doesn't work. I'm thinking maybe it was jailbroke, any suggestions, or ideas on what I should do? Thank you in advance.
    01-09-2015 12:29 PM
  2. kch50428's Avatar
    You can try connecting to a computer running iTunes and restoring the device...
    mojo1377 likes this.
    01-09-2015 01:04 PM
  3. mojo1377's Avatar
    Thank you for the response, but that is what I have been doing. The apple store I went to tried connecting it to iTunes 3 times and it did nothing. I am still trying with my iTunes and my computer. Still nothing. It sometimes shows a lot of command prompts at the top of the screen when iTunes tries to extract the software. But then it always goes back to the same screen....the plug with the arrow pointing to the iTunes logo. I just don't know what else to do???
    01-13-2015 01:26 PM

Similar Threads

  1. How do I recover my I lost conatcts?
    By iMore Question in forum Ask a Question
    Replies: 5
    Last Post: 09-24-2016, 08:31 AM
  2. Does the iPhone 5C include Siri?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 01-09-2015, 12:06 PM
  3. Why does my battery go from 50% to zero in a few minutes at night?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 01-09-2015, 10:42 AM
  4. Why can't i charge my iphone 5C?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 01-09-2015, 10:40 AM
  5. These super-thin iPhone 6 Plus hard cases are 46% off today
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 01-09-2015, 10:12 AM
LINK TO POST COPIED TO CLIPBOARD