1. whgrn's Avatar
    I'll start by saying that I am NOT tech savvy, so please go easy on me!

    I have ringtones saved in the appropriate format in iTunes. I have synced to my iPhone. I go to Settings - > Ringtones - > but then WHERE is the "Custom Ringtones" hiding? All I see are the preinstalled ones. How do I find them on my phone?

    TIA
    10-25-2011 03:41 PM
  2. liquidzoo's Avatar
    They should be at the very top of the list. You may have to scroll up to see them.
    whgrn likes this.
    10-25-2011 03:44 PM
  3. verwon's Avatar
    They're in m4r and not syncing? Did you make sure to select ringtones and tell it to sync them?


    Sent from my iOS ecosystem!
    whgrn likes this.
    10-25-2011 03:45 PM
  4. whgrn's Avatar
    They are not at the top of the list of ringtones.

    They ARE in m4r, and I click "sync", but they don't go to the phone.
    10-25-2011 03:48 PM
  5. liquidzoo's Avatar
    Do you select them under Ringtones in iTunes? They won't sync if you don't select "Sync Ringtones" and either "Select All" or select the individual ringtone(s).
    whgrn likes this.
    10-25-2011 03:59 PM
  6. verwon's Avatar
    Or click and drag them to the phone, when it's detected in iTunes.


    Sent from my iOS ecosystem!
    whgrn likes this.
    10-25-2011 04:08 PM
  7. StaticFX's Avatar
    in iTunes > Edit > Preferences > General > checkmark the Ringtones to sync

    took me a bit to figure out as well.
    whgrn likes this.
    10-25-2011 04:25 PM
  8. whgrn's Avatar
    or click and drag them to the phone, when it's detected in itunes.


    Sent from my ios ecosystem!
    thank you!!!!!!!!!!!!!
    10-25-2011 05:11 PM
  9. verwon's Avatar
    thank you!!!!!!!!!!!!!
    Welcome! Glad it helped.


    Sent from my iOS ecosystem!
    10-25-2011 05:14 PM
  10. Matraya's Avatar
    Whatever I tried to do to use custom ringtones is not yet showing the ringtones I want to use. For family, I have recorded a short phrase announcing the caller by name. I'm confused and perplexed at least.
    05-22-2012 08:35 PM
  11. gvndeb60's Avatar
    Whatever I tried to do to use custom ringtones is not yet showing the ringtones I want to use. For family, I have recorded a short phrase announcing the caller by name. I'm confused and perplexed at least.
    On your pc/Mac you need to make sure that iTunes can see the ringtone. Make sure it is the proper format and then looking at the file force it to play through iTunes so it will immediately recognize it as a ringtone and add it to your library. Then sync it to your phone. Just google it for more detailed instructions, but it is real easy.
    05-22-2012 11:22 PM
  12. ThaKrazyOne's Avatar
    First you have to make sure they are saved in the .m4r ringtone format, and under 30 seconds. If it's just a tad over 30 seconds, iTunes will not allow it to sync to your phone. Also depends on how the file was recorded before being converted to the .m4r format.
    05-23-2012 11:22 PM
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