1. chrstdvd's Avatar
    I ordered iPhone 4 to replace my daughters Envg but I had to use the upgrade from my wife's line. I am pretty sure the first thing that must be done out of the box is hooking it up to her computer.

    Then what:
    1. to deactivate her old phone
    2. get the iPhone over to her nr
    3. get my wife's line reactivated

    I transferred the upgrade from one to the other but they are shipping it with my wife's nr. Do not understand why.

    02-12-2011 12:30 PM
  2. Darth-gamer's Avatar
    I would:

    1. Hook it up to the computer and that will activate it (it should activate it on the new line, but you said it came with a different number.)
    2. Call VZW and switch the phones. They should be able to tell you. That is one thing the VZW can actually handle, simple operations.
    02-12-2011 12:36 PM