1. darksniper404's Avatar
    I just got my iPhone on Rogers and whenever I get a call from anybody even if they are in my phonebook it says uknown caller and doesn't give me any number to call back, is this normal?
    11-12-2009 02:29 PM
  2. AlecH's Avatar
    Make sure your Rogers account has 'caller id display' turned on.
    On some plans, this is an optional feature.
    11-12-2009 03:44 PM
  3. darksniper404's Avatar
    Make sure your Rogers account has 'caller id display' turned on.
    On some plans, this is an optional feature.
    Thanks how can I turn this on?
    11-12-2009 05:04 PM
  4. AlecH's Avatar
    Go to the Rogers website www.rogers.com, click on Wireless, and if you have an userid and password, logon to see what plan you have and what it includes. Alternatively call them on your phone, talk to a Rogers rep and see what's going on.
    11-12-2009 09:00 PM
  5. darksniper404's Avatar
    Thanks for the help.
    11-13-2009 09:30 PM
  6. darksniper404's Avatar
    Well I called Rogers and they told me name display is $8 a month lmao, but I should have call display free (people in my contacts) right?
    11-21-2009 08:32 AM
  7. toomanyphones's Avatar
    Well I called Rogers and they told me name display is $8 a month lmao, but I should have call display free (people in my contacts) right?
    With call display turned on some handset will give you the name and number and some only the name. If the person is not in your contact, you only get the number without name display.
    11-22-2009 12:25 AM
  8. darksniper404's Avatar
    Well that sucks because I don't get any info besides unknown caller for anybody that calls me.
    11-22-2009 09:55 AM
  9. AlecH's Avatar
    Sorry for late reply, have been on vacation for a few weeks.

    To isolate the caller id problem, try putting your iPhone's SIM card into another GSM phone (preferably an unlocked phone, or phone on the Rogers network), and see if calls to that phone show the caller number info. If yes, its a problem on your iPhone. If no, then its a problem with the Rogers settings on your mobile phone account (which can only be fixed by Rogers).

    You could also just go to your local Rogers store and tell them to 'make it work'.
    Last edited by AlecH; 12-05-2009 at 04:28 PM.
    12-05-2009 04:25 PM
  10. flyingember's Avatar
    I didn't think Iphones pulled that info to display

    that they only use the built in contacts for names

    on ATT I never get a name even if a landline caller id would

    is this just something ATT isn't sending?
    12-05-2009 05:27 PM
  11. astalavistadear's Avatar
    cud be a fw glitch
    12-08-2009 09:35 AM
  12. AlecH's Avatar
    He's simply trying to get the caller number info to show up, not the name.
    12-10-2009 11:24 PM
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