1. Madscotsman's Avatar
    Just had a quick question. I am about to get an Iphone 3G and unfortunately I'm not due for an upgrade for quite some time. So my only option to get the phone at the $199.00 price point is to get a refurb from my premeir account. I was hoping that someone who had gotten a refurb themselves or knows someone who did, could comment on the quality of the phone. Just really want to know if I might be wasting my money here. Any input would be greatly appreciated.
    01-20-2009 09:43 AM
  2. Jeremy's Avatar
    Personally I would never buy a refurbished phone. But that is just me. You could get it and if it is scratched or has some other issue you can always have them send you another. Just make sure you do it sooner rather than later.
    01-20-2009 09:45 AM
  3. tony2979#CB's Avatar
    Got two refurbs about three weeks ago from AT&T. They looked and performed as if they were brand new. Not a scratch, smudge or anything.

    I would certainly recommend it based on my experience.....well, the order through AT&T was a nightmare, but thats another story.
    01-20-2009 12:17 PM
  4. sting7k's Avatar
    A friend dropped his iPhone 3G (while replying to my text message, lol) last week and cracked the screen. Apple sold him a refurb for $300 the next day. Yesterday he texts me, "The silent switch just fell off my new iPhone".

    So I would make sure you give it a good look over and make sure nothing feels loose. He is going back to the Apple store today for another one. Peronally, I do not buy refurbs of any product. You could always get lucky and get one that was used for a day and barely touched. Or you get the bad ones that were broken and repaired, and are now prone to breakage.
    01-20-2009 02:13 PM
  5. icebike's Avatar
    There are three big box stores carrying refurbs now.
    That's a LOT of refurbs.

    My estimate based on family and friends that have iphones is somewhere between 10% and 20% of new iPhones end up getting replaced at the Genius bar.

    6 Million iPhone sold. 6 hundred thousand Refurbs minimum.

    At the reported manufacturing cost to apple of about 170 bucks, just about any work on these phones beyond a factory software reload would be a waste of money. Even with dirt cheap labor in China.

    The oft repeated claim that bad parts are taken out and replacement parts added, and a new case applied seem bogus. That would take longer and cost more than a new phone.

    So my bet is that an Apple refurb is nothing but a software reload and 10 seconds on the buffing wheel. The problem that caused the failure in the first place (if there was a failure in the device as opposed to a failure of the user), is still there.
    01-20-2009 08:56 PM
  6. Jeremy's Avatar
    There are three big box stores carrying refurbs now.
    That's a LOT of refurbs.

    My estimate based on family and friends that have iphones is somewhere between 10% and 20% of new iPhones end up getting replaced at the Genius bar.

    6 Million iPhone sold. 6 hundred thousand Refurbs minimum.

    At the reported manufacturing cost to apple of about 170 bucks, just about any work on these phones beyond a factory software reload would be a waste of money. Even with dirt cheap labor in China.

    The oft repeated claim that bad parts are taken out and replacement parts added, and a new case applied seem bogus. That would take longer and cost more than a new phone.

    So my bet is that an Apple refurb is nothing but a software reload and 10 seconds on the buffing wheel. The problem that caused the failure in the first place (if there was a failure in the device as opposed to a failure of the user), is still there.
    I know you are guessing at the % of phones that get returned... I wonder what the actual number really is. Hmmm I know myself for the first iPhone I had a few because of dead pixels. I think I had a string of 4 phones in 4 days... eventually corporate stepped up and upgraded me to a 16GB for free. I wonder if they even bothered to fix those screens - cause I know not everyone is as picky as me.
    01-21-2009 09:43 AM
  7. Madscotsman's Avatar
    Thanks for the input. From what I can gather on the ATT site, the refurbs are supposed to have a 90 day warranty through apple. So I guess if I get a bad one I can run on down to the nearest apple store and try to get it exchanged.
    01-22-2009 12:29 PM
  8. Jeremy's Avatar
    Thanks for the input. From what I can gather on the ATT site, the refurbs are supposed to have a 90 day warranty through apple. So I guess if I get a bad one I can run on down to the nearest apple store and try to get it exchanged.
    If you are going with a refurb that is the way to go. Good luck! I'm sure everything will be cool!
    01-22-2009 12:30 PM
  9. Madscotsman's Avatar
    If you are going with a refurb that is the way to go. Good luck! I'm sure everything will be cool!
    Thanks, can't wait to finally have an iphone again, my blackberry just ain't cutting it anymore.
    01-22-2009 12:32 PM
  10. dooks88's Avatar
    I find when it comes to apple, their refurbs are very reliable. I currently have 2 iMacs (24 & 20), an ipod nano, and a 16gig iphone 3g. All are refurbs and all look and work like new.
    01-23-2009 02:09 PM
  11. johnny football hero's Avatar
    My friend owns the first gen iPhone and has been through 3 or 4 phones in about 9 months. Non-responsive touch screen, no vibration, broken power button. I assume the phones they swap out at the Genius Bar are refurbs? Phones that have been turned in and repaired to be put back into the cycle at the Genius Bar?
    01-24-2009 11:21 PM
  12. Madscotsman's Avatar
    Just a little update incase anyone is planning on ordering a refurb phone. I spoke with the ATT Premeir people this morning, and as it stands right now, the 8gb refurbs are on back order, and it could be as long as 4-6 weeks before they get new ones in, at least according to the rep on the phone. The 16gb are still available right now.
    01-29-2009 12:00 PM
  13. avatar test's Avatar
    Still waiting on my refurb.......

    I just got off the phone with CS. The 8GB 3G is on back order and they are guessing it will be a month or 2. The rep I spoke with said there were 1200 orders ahead of mine
    01-30-2009 11:48 PM
  14. avatar test's Avatar
    Just a little update incase anyone is planning on ordering a refurb phone. I spoke with the ATT Premeir people this morning, and as it stands right now, the 8gb refurbs are on back order, and it could be as long as 4-6 weeks before they get new ones in, at least according to the rep on the phone. The 16gb are still available right now.
    Ops,,, dint see. U already posted this info. :o
    01-30-2009 11:49 PM
  15. Jeffdc5#IM's Avatar
    AT&T returns are always flawless had a refurb bb 8800 and Cingular 8525 worked great go for it don't look back
    02-03-2009 04:59 PM
  16. JustinHorn's Avatar
    My friend owns the first gen iPhone and has been through 3 or 4 phones in about 9 months. Non-responsive touch screen, no vibration, broken power button. I assume the phones they swap out at the Genius Bar are refurbs? Phones that have been turned in and repaired to be put back into the cycle at the Genius Bar?
    That's how most places are unless you are in like a 30 return period. I think most warranties can replace your broken phone with a refurb, that's why I wouldn't do that unless my phone was really broken and not just minor cracks or whatever else can go wrong.
    02-03-2009 05:25 PM
  17. avatar test's Avatar
    I got my refurb today. It has a few light scuffs and a few corner dings. It looks good but it looks like its been dropped a few times.
    02-04-2009 07:13 PM
  18. Jeremy's Avatar
    I got my refurb today. It has a few light scuffs and a few corner dings. It looks good but it looks like its been dropped a few times.
    Ouch, I'd spend a extra 50 for a new one.
    02-04-2009 07:16 PM
  19. avatar test's Avatar
    Ouch, I'd spend a extra 50 for a new one.
    I'm not eligible for an upgrade. So.....

    iPhone 3G - 16GB Black
    Revolutionary Phone and Breakthrough Internet Device
    Widescreen iPod with Multi-Touch Interface and Advanced Software
    View Details for Important Information on the iPhone Return Policy
    Weight: 4.7 ounces
    Talk Time: Up to 5 hours on 3G, up to 10 hours on 2G
    Technology: GSM/GPRS/EDGE 850/900/1800/1900 MHz; UMTS/HSDPA/HSUPA 850/1900/2100 MHz
    Your Price$499.00

    iPhone 3G - 16GB Black (Refurb)
    Revolutionary Phone and Breakthrough Internet Device
    Widescreen iPod with Multi-Touch Interface and Advanced Software
    View Details for Important Information on the iPhone Return Policy
    Weight: 4.7 ounces
    Talk Time: Up to 5 hours on 3G, up to 10 hours on 2G
    Technology: GSM/GPRS/EDGE 850/900/1800/1900 MHz; UMTS/HSDPA/HSUPA 850/1900/2100 MHz
    Your Price$299.00

    For me it is a 200 dollar difference. I'm pretty happy with it. I also got a brand new 8GB 3G on the same deal through premier business for 199.00 hehehe,,,,,, anyone want to buy a brand new 8GB 3G from me
    Last edited by jamespaulritter; 02-04-2009 at 07:39 PM.
    02-04-2009 07:36 PM
  20. trigga15's Avatar
    i bought a refurb recently and its actually in really good shape havent had an issue yet
    02-05-2009 09:03 AM
  21. Scooter21's Avatar
    I bought a refurb from premier 10 days ago and have not had a single isssue with it. ATT states the phones are restored original factory requirements.
    My phone looks and works like it is brand new.
    02-05-2009 09:34 AM
  22. TheIphoneDude's Avatar
    Yeah I'd stay away from Refurbished phones :S
    02-26-2009 09:35 AM
  23. Voltaic Shock's Avatar
    I was told that the refurbs (at least from Apple), have a new glass and shell put on them so they look brand new.
    02-26-2009 01:46 PM
  24. jhamilton3's Avatar
    I was told that the refurbs (at least from Apple), have a new glass and shell put on them so they look brand new.
    Then I would say they are pretty darn solid..
    02-27-2009 01:25 PM
  25. Voltaic Shock's Avatar
    Then I would say they are pretty darn solid..
    I never said I believed it, just saying what I was told.

    I do have to admit, it looked new, there were no scratches on it.
    02-27-2009 01:36 PM
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