03-28-2015 02:57 PM
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  1. iMore Question's Avatar
    iMore Question
    I have an ipad 4 and I bought an emergency portable charger and its saying that I cant charger it.... on the little percent bar it says ''not charging'' also as soon as I plug it in it says ''this accessory may not be supported....the only thing I can press from there is dismiss....how do I fix it??
    p.s its brand new!!!!
    03-28-2015 02:54 PM
  2. kch50428's Avatar
    kch50428
    Perhaps the device your bought is defective... return to point of purchase for a return/exchange.
    03-28-2015 02:57 PM
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