1. nmburns's Avatar
    Hi all,

    I finally bit the bullet and decided to update to 8.3 yesterday via iTunes (I always update via iTunes). Anyway, after I update the OS, I always do a back-up in case something happens. Well I received the error that says cannot back-up this iPhone because an error occurred - no error number of more specific details.

    Has anyone else experienced this issue? I uninstalled iTunes and all its components, rebooted the phone and computer and still get the error. I also tried to restore from the latest back-up and I get an error there as well (cannot restore the iPhone as an error occurred).

    I'm at a loss...
    04-16-2015 06:21 PM
  2. Just_Me_D's Avatar
    If you successfully created a backup prior to updating then go ahead and put your device is DFU mode and restore it via iTunes. This will be a clean install of iOS 8.3. Afterwards, restore the backup you made.
    nmburns likes this.
    04-16-2015 10:02 PM
  3. nmburns's Avatar
    Okay dumb question, what's DFU mode? I'm intrigued and would love to try this - I'm willing to try anything before having to set-up as new.
    04-17-2015 09:42 AM
  4. Just_Me_D's Avatar
    Okay dumb question, what's DFU mode? I'm intrigued and would love to try this - I'm willing to try anything before having to set-up as new.
    This guide via the following link will explain it all to you nicely.

    http://forums.imore.com/guides-how-a...e-restore.html
    nmburns likes this.
    04-17-2015 04:38 PM
  5. nmburns's Avatar
    Thanks D!
    Just_Me_D likes this.
    04-20-2015 08:56 AM
  6. Just_Me_D's Avatar
    Thanks D!
    You're very welcome......Have a great day
    nmburns likes this.
    04-20-2015 09:02 AM

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