1. moonoverparma00's Avatar
    I keep getting a message pop up to enter the correct password for exchange email. I enter the password and it won't accept it. What gives??
    01-14-2012 12:16 PM
  2. Massie's Avatar
    Are you using gmail? If so, check this out from their help page:

    Known Issues with all iOS versions

    Signing in:
    Invalid Password Prompt. If you see an error message that reads "Invalid Password", it's likely that you'll need to unlock your account by solving a short CAPTCHA. Visit the appropriate link below and fill in your email address, password, and the letters in the CAPTCHA box:
    General users and Google Apps customers: https://www.google.com/accounts/UnlockCaptcha
    Google Apps customers not yet on the new infrastructure: https://www.google.com/a/your_domain.../UnlockCaptcha. Be sure to replace your_domain.com with your actual domain name.

    I remember doing this ages ago when I first set up my Exchange account and haven't had any issues since.
    01-14-2012 12:22 PM
  3. moonoverparma00's Avatar
    Yes I am, it was working fine this morning and all of a sudden it quit working. I clicked on the link and did what you recommended, and we'll see. Thanks for your help.
    01-14-2012 12:30 PM
  4. Peligro911's Avatar
    Disable capcha

    Sent Into Orbit from my iPhone 4S using Tapatalk
    01-14-2012 04:15 PM
  5. moonoverparma00's Avatar
    I did that and I'm still getting the message pop up for incorrect password.
    01-14-2012 05:53 PM
  6. Tom.0's Avatar
    Go into your gmail settings and under the general tab you will see Browser Connections. Make sure that it is set to "Don't always use https" and your issue should be taken care of.
    01-26-2012 09:16 PM