Question MB Air 2011 startup issues

bigdavecox90

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Apr 8, 2023
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Hi all,

Looking for some advice please, upon trying to start up my MB Air 2011, I am now encountering the question mark folder. Sometimes it starts up and works for about 5 minutes then freezes with the rainbow wheel and does nothing.

I’ve tried to enter disk recovery and see no HDD option? Is this because it’s corrupt?

I’ve also restarted and pressed the D key and getting the following message (attached)

Although I’ve owned this Mac for years, I’m far from an expert so any support would be appreciated.

Anything I can do to fix?

Thanks

Dave
 

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Annie_M

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Mar 2, 2016
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I don’t have a Mac, but wanted to say hello and welcome to iMore. I’m positive you will get good suggestions on your situation.
 

EdwinG

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Mar 10, 2012
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Hi all,

Looking for some advice please, upon trying to start up my MB Air 2011, I am now encountering the question mark folder. Sometimes it starts up and works for about 5 minutes then freezes with the rainbow wheel and does nothing.

I’ve tried to enter disk recovery and see no HDD option? Is this because it’s corrupt?

I’ve also restarted and pressed the D key and getting the following message (attached)

Although I’ve owned this Mac for years, I’m far from an expert so any support would be appreciated.

Anything I can do to fix?

Thanks

Dave

Try to start the Recovery system and launch “Disk Utility”.
The follow-up question is: do you see any volumes?

The first two sections of this Apple Support document should help identify the answer those follow-up question: https://support.apple.com/en-ca/HT210898