1. AlexH98's Avatar
    The messenger icon in the Facebook app, which is supposed to be placed all the way to the bottom of the screen (next to friend requests and notifications) just disappeared suddenly. How can I get it back? Btw I have no idea how to add a picture to the thread.
    Last edited by AlexH98; 02-10-2017 at 12:14 PM. Reason: Removed Personal Info
    02-07-2017 12:45 PM
  2. firedept10's Avatar
    /Users/alexanderholgersen/Desktop/16180511_1226815907425788_5213510781701718016_n.jp g
    Welcome to iMore.

    Could you edit you post as the image you are trying to show is not visible. Thank you.
    02-07-2017 01:52 PM
  3. Ledsteplin's Avatar
    Do you have the Messenger for Facebook app on your phone? If not, maybe that's why.
    02-10-2017 10:31 AM
  4. SteveMun80's Avatar
    Are you referring to interface update of Facebook app? Please note that messenger is basically a separate app now, integrated into your Facebook, so as a previous contributor suggested - check if you have Messenger app installed on your iPhone
    02-10-2017 10:56 AM
  5. AlexH98's Avatar
    I have the messenger app installed on my phone. That's what makes it so weird :/ It looks like this:Messenger-icon disappeared from facebook iOS app-16180511_1226815907425788_5213510781701718016_n.jpg Suddenly it just disappeared
    Last edited by AlexH98; 02-10-2017 at 03:14 PM.
    02-10-2017 12:12 PM
  6. Just_Me_D's Avatar
    [warn]OP, please keep this conversation in this thread. Thank you. Your other threads regarding this same matter has been removed from view.[/warn]
    02-10-2017 02:06 PM
  7. Ledsteplin's Avatar
    I have the messenger app installed on my phone. That's what makes it so weird :/ It looks like thisClick image for larger version. 

Name:	16180511_1226815907425788_5213510781701718016_n.jpg 
Views:	12 
Size:	104.2 KB 
ID:	116300 Suddenly it just disappeared
    Try deleting both apps. Then download them back and log in to both.
    02-10-2017 02:14 PM
  8. AlexH98's Avatar
    I have tried. It doesn't work :/
    02-10-2017 02:26 PM
  9. AlexH98's Avatar
    It wont happen again. Sorry Just_Me_D
    Last edited by AlexH98; 02-10-2017 at 03:06 PM.
    02-10-2017 02:27 PM
  10. Ledsteplin's Avatar
    I have tried. It doesn't work :/
    Has anything happened on Messenger that may have gotten you suspended or anything?
    02-10-2017 03:30 PM
  11. AlexH98's Avatar
    No, not that I can think of. The thing is, I can still use messenger, but I have to get out of the facebook app and then open messenger from the homescreen. Before, I could just press the messenger icon on facebook to open it. But now, as it somehow has disappeared, I cannot do that anymore. Of course, it's not a very big deal, but I find it a bit weird and very annoying that I can't figure it out.
    02-10-2017 04:32 PM
  12. Ledsteplin's Avatar
    No, not that I can think of. The thing is, I can still use messenger, but I have to get out of the facebook app and then open messenger from the homescreen. Before, I could just press the messenger icon on facebook to open it. But now, as it somehow has disappeared, I cannot do that anymore. Of course, it's not a very big deal, but I find it a bit weird and very annoying that I can't figure it out.
    I don't see Messenger in mine either. It has a new "video" tab at the bottom.


    Messenger is in the upper left corner.
    02-10-2017 05:02 PM
  13. Ledsteplin's Avatar
    Maybe it'll show in the next update.
    02-10-2017 05:05 PM
  14. AlexH98's Avatar
    I wish so, but all of my friends still have the messenger icon. Even those who have the latest update! It's just me who doesn't have it anymore. It's so weird
    02-10-2017 05:11 PM
  15. Ledsteplin's Avatar
    I wish so, but all of my friends still have the messenger icon. Even those who have the latest update! It's just me who doesn't have it anymore. It's so weird
    Have you tried sending Facebook support a message about this?
    02-10-2017 08:27 PM
  16. AlexH98's Avatar
    I don't seem to find a way to contact Facebook directly. I have tried to post a thread on Facebooks help center, with no luck so far.
    02-11-2017 08:29 AM
  17. Ledsteplin's Avatar
    I don't seem to find a way to contact Facebook directly. I have tried to post a thread on Facebooks help center, with no luck so far.
    Try here. There should be a box to type a message.
    https://m.facebook.com/contact_us/?s...aq_entry_point
    02-11-2017 11:40 AM
  18. AlexH98's Avatar
    When I try to open the link, it says: "Can't find the page you requested". :/
    02-11-2017 01:01 PM
  19. Ledsteplin's Avatar
    Try Googling Facebook support and hunt for the option to message.
    02-11-2017 01:06 PM
  20. SwitchBeach's Avatar
    OP, are you in a country where Facebook Messenger might be blocked?
    02-11-2017 03:05 PM
  21. xristosksd's Avatar
    OP, are you in a country where Facebook Messenger might be blocked?
    I have the same problem and messenger isnt blocked in my country, i was updating messenger and i accidentally clicked the messenger icon and it then disappeared
    Last edited by taz323; 05-17-2017 at 02:50 AM. Reason: Typo
    05-17-2017 01:12 AM
  22. Ledsteplin's Avatar
    I have the same problem and messenger isnt blocked in my country, i was updating messenger and i accidentally clicked the messenger icon and it then disappeared
    Look on your newsfeed at the top to the right of the search bar.
    05-17-2017 05:41 AM
  23. whitneydev's Avatar
    No, not that I can think of. The thing is, I can still use messenger, but I have to get out of the facebook app and then open messenger from the homescreen. Before, I could just press the messenger icon on facebook to open it. But now, as it somehow has disappeared, I cannot do that anymore. Of course, it's not a very big deal, but I find it a bit weird and very annoying that I can't figure it out.
    My messenger app on disappeared in iPad. Still visable on iPhone! I've installed and uninstalled both Facebook and messenger apps. No luck!
    06-15-2017 07:54 PM

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