My iPhone displayed a battery charging symbol, but still wouldn’t charge. What should I do?

[iMore Question]

i have Iphone 6S ,and after my phone dead , it wont turn on and i pluged the charger ,still didnt trun on , it just show battery logo . and i was searching it about it and they said heat the battery with hair dryer , i did it and it dont even show the bettery logo i tryed to restart it but i couldnt

 

[metllicamilitia]

Re: what should i do?

You need to leave it plugged in for a while until the battery charges up enough to power the phone back on. If it doesn’t turn on after 30 minutes to an hour though, you might need a new battery.

 

[kimfromcolumbus]

Re: what should i do?

but i charged for like 2 hours

 

[metllicamilitia]

Re: what should i do?

I would suggest making an appointment at an Apple Store. Sounds like your battery needs to be replaced.

 

[kimfromcolumbus]

Re: what should i do?

can i go to verizon or bestbuy?

 

[metllicamilitia]

Re: what should i do?

They could help diagnose the problem, but I don’t believe they can replace the battery. I would also try using a different cable and charging brick, just in case the one you’ve using stopped working.

 

[kimfromcolumbus]

Re: what should i do?

ok thanks,,,

 

[Tartarus]

Re: what should i do?

You can go to the store you got it from. They’ll most likely just take your phone, send it to their repair service. That will take up to 10 days (with any luck) before you have your phone back.

Your best bet is going directly to an Apple Store after making an appointment on their https://support.apple.com page

 

[pkcable]

Re: what should i do?

Best bet is the Apple store they are replacing batteries for 29 dollars.

 

[Sherry_B]

Re: what should i do?

Best bet is the Apple store they are replacing batteries for 29 dollars.

Are they still doing that? I thought it was over on Dec 31st. Did they add more time?

 

[pkcable]

Re: what should i do?

Are they still doing that? I thought it was over on Dec 31st. Did they add more time?

It only just started, it’s over Dec 31st 2018.

 

[Sherry_B]

Re: what should i do?

It only just started, it’s over Dec 31st 2018.

Oh geeze... it would help if I learned to read. :laughing:

 

[MB64]

Re: what should i do?

Actually now they are saying they will begin to replace batteries in 2 months. Heard it on CNN Friday night

 

[MB64]

what should i do?

I’m trying to call the local Apple store to verify cuz I have an appt on Tuesday to change the battery and don’t wanna go there and waste my time.

 

[Annie_M]

Re: what should i do?

can i go to verizon or bestbuy?

Hi Kim! If you’re in Columbus Ohio, there are two Apple Stores there- one in Easton and one in Polaris! Good luck and keep us posted!

 

[MaxSmarties]

Re: what should i do?

Actually now they are saying they will begin to replace batteries in 2 months. Heard it on CNN Friday night

That’s for iPhone 6... 6S should be available

 

[MB64]

Ah, ok, well I hope so cuz I have an appt tomorrow at Apple for my 6s.....

 

[Mr.Willie]

I got a battery replaced in an iPhone 6 last week. I had gone in a week earlier and they said they had to order more batteries. They sent me an email a few days later stating my parts were in. Went in, they told me three hours, it was done in less than two. $29 plus tax.

 

[Mr.Willie]

Ah, ok, well I hope so cuz I have an appt tomorrow at Apple for my 6s.....

I’d call them first and tell them what you want to do. They may have to order a battery. They will email you when it comes in.

 

[tadpoles]

Should one need it is $29 vs $79 really a factor? If you need a battery you need a battery.