iMessage ios11 on iPad

[didjplayer]

When I send a link to a article or video to a elderly friend of mine using my iPad Air ios11 he can never open it and asks me to send it email so he can open it. How can I help him fix his iMessage issue? Thank you for your help.
Sincerely,
Paul Sanders

 

[Just_Me_D]

Did you copy and paste the link, and if so, did the link appear as a photo? If so, all the person has to do is tap on the photo.

 

[graclarkey]

Check he has MMS Messaging turned on (in Settings>Messages)