Ipad activation mode

[iMore Question]

I was browsing and closed ipad down, about 30mins later opened up and was on activation mode. I bought it from new years agi and the email and password i used isnt the same as activation mode log in. Help??

 

[Vince729]

That would be a problem. Is it brand new when you bought it? If so, do you have a copy of your receipt? Then just call support team and present those receipt or POP, it may take some time for them to approve it. Not brand new?, then that would be a problem and there is 90% chance you wont recovery it. Unless you have a store near you that unlocks device for few bucks you may take the risk