1. iMore Question's Avatar
    Incoming calls do not ring.
    03-06-2015 09:40 PM
  2. nikkisharif's Avatar
    Check the mute switch on the side of the phone above the volume buttons & make sure it's not turned on. If it's on turn it off & your sound should work.
    03-07-2015 12:02 AM
  3. RobbyRob's Avatar
    This was a popular problem on the older iPhones with the old charging ports. The thing would get stuck in dock mode and the sound wouldn't play. Might be something to look into.
    03-07-2015 03:37 PM

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