Question How to recovery iCloud with forgotten email and trusted phone number is lost

[roromontiago]

I can’t get in to my iCloud because the two-factor-authentication trusted number I do not have any more and verification codes is being sent to that number. How can do change and recover my iCloud. Please help

 

[Annie_M]

Hello and welcome to iMore. I’m sorry you are having this issue. Your best course of action is to contact Apple Support.

 

[Mars20]

I can’t get in to my iCloud because the two-factor-authentication trusted number I do not have any more and verification codes is being sent to that number. How can do change and recover my iCloud. Please help

You could logging into your Apple ID account on Apples's website and updating your trusted phone number.

 

[Just_Me_D]

You could logging into your Apple ID account on Apples's website and updating your trusted phone number.

The results will be the same. I am currently dealing with a similar situation with my youngest son’s account. He got a new phone number and Apple keeps sending the 2FA codes to the old phone number. Allegedly after 30 days, we were supposed to have been given the ability to add the new trusted phone number and even add my number, but it didn’t happen.

 

[Lee_Bo]

I hate to state the obvious, but always set up your new device while you still have your old device, both on the same WiFi.

 

[EdwinG]

I hate to state the obvious, but always set up your new device while you still have your old device, both on the same WiFi.

You can even forgo the same Wi-Fi. Just set up while having both devices on hand

If you have an iPad or Mac, that’s also usually a trusted device.

Once you lose access to your account, only Apple can help

 

[Just_Me_D]

I hate to state the obvious, but always set up your new device while you still have your old device, both on the same WiFi.

You can even forgo the same Wi-Fi. Just set up while having both devices on hand

If you have an iPad or Mac, that’s also usually a trusted device.

Once you lose access to your account, only Apple can help

Indeed. He had an Watch that I had given him some time ago, but he has yet to find it. If he had, the 2FA code would have been accessible. I told Apple that for family sharing situations, the organizer’s number should automatically be considered a trusted device.