1. iMore Question's Avatar
    So I've had the same iPad passcode for years (since I bought it about 2ish years ago). I stupidly changed it for security reasons but now I can't remember what I changed it to. The last time I backed it up was in 2013 (yes I know how stupid that is, but I hardly use it so didn't think it was important).

    Is there a way to to get into my iPad without remembering my passcode and without losing data? I can't remember what's on there that I haven't backed up, I'm only worried about the photos I haven't saved. When I plug it into iTunes it doesn't come up....

    I'm up to it locked for 60 minutes when I put in the wrong passcode (not sure how many tried I have left!). Please help!!
    10-18-2015 09:42 PM
  2. Just_Me_D's Avatar
    No. You are going to have to reset it via iTunes in order to reset the lock screen passcode.
    10-18-2015 09:46 PM
  3. dchandler's Avatar
    The only other way to get past it is to do a hard reset by hooking up to a computer and doing a restore.


    Sent from my Super iPhone 6s Plus using Tapatalk
    10-18-2015 09:46 PM
  4. rachaelm85's Avatar
    But if I restore it, won't it restore from my last back up which was in 2013?
    Plus my computer isn't recognising it when I plug it in, why would that be?
    10-18-2015 09:49 PM
  5. Rob Phillips's Avatar
    Welcome to iMore! Unfortunately you will lose your data on your device. Here's an Apple support article to walk you through the process of regaining access to your device.

    Let us know if you need any more help!
    10-18-2015 09:49 PM
  6. rachaelm85's Avatar
    how many attempts do i have before it locks me out for good? i might be able to guess it if i have a few goes but i've already tried about 10 times (maybe not quite that much, can't remember)
    10-18-2015 09:50 PM
  7. Rob Phillips's Avatar
    how many attempts do i have before it locks me out for good? i might be able to guess it if i have a few goes but i've already tried about 10 times (maybe not quite that much, can't remember)
    I believe the magic number is SIX.
    10-18-2015 09:54 PM
  8. rachaelm85's Avatar
    must be on 6 now then
    i haven't tried in a while but just got it out now and tried again and it locked me out for 60 mins... so frustrating
    10-18-2015 09:55 PM
  9. rachaelm85's Avatar
    why isn't my computer recognising my iPad? how am i supposed to restore it?
    10-18-2015 10:04 PM
  10. rachaelm85's Avatar
    its charging so i know the cord works
    10-18-2015 10:06 PM
  11. Beyond Fire's Avatar
    is your iTunes up to date?
    10-18-2015 10:08 PM
  12. rachaelm85's Avatar
    10-18-2015 10:10 PM
  13. rachaelm85's Avatar
    iPad wouldn't be though i don't think
    10-18-2015 10:11 PM
  14. Beyond Fire's Avatar
    Use these steps to put your iPad into dfu mode and restore your iPad

    How to put your iPhone or iPad into DFU mode | iMore
    10-18-2015 10:23 PM
  15. rachaelm85's Avatar
    i can't get it
    10-19-2015 07:55 AM
  16. Just_Me_D's Avatar
    i can't get it
    Make a genius bar appointment with the nearest Apple Store and have them fix the problem for you, if applicable.
    10-19-2015 07:57 AM
  17. rachaelm85's Avatar
    now it won't turn back on. fml
    10-19-2015 08:00 AM
  18. Ledsteplin's Avatar
    If it's a 4 digit code, you have 10,000 guesses. It doesn't take as long as one might think. Many can be eliminated early.
    10-19-2015 08:37 AM
  19. rachaelm85's Avatar
    Make a genius bar appointment with the nearest Apple Store and have them fix the problem for you, if applicable.
    how? can't find it on their website?
    10-19-2015 08:39 AM
  20. rachaelm85's Avatar
    you have 6 guesses... where on earth did you get 10,000 from? mine is locked out for good
    10-19-2015 08:40 AM
  21. Just_Me_D's Avatar
    how? can't find it on their website?
    http://www.apple.com/retail/geniusbar/

    https://getsupport.apple.com
    10-19-2015 08:51 AM
  22. Ledsteplin's Avatar
    you have 6 guesses... where on earth did you get 10,000 from? mine is locked out for good
    10,000 possible combinations with a 4 digit number.
    10-19-2015 10:08 AM

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