1. iwicked's Avatar
    Hi guys.

    So I am trying to purchase apps through App store on my Mac. But this page keeps popping up and I'm not sure what to do. Please help. Thanks.

    What is this pop up page I am receiving when I try to make purchases in the App store?-screen-shot-2014-09-25-9.04.26-pm.jpg
    09-25-2014 11:06 AM
  2. Karenkcoulter said: Best Answer

    So it's asking you to answer security questions but not showing any? Did you ever set any up? If not, go to appleid.apple.com and set them up and try again.
  3. Just_Me_D's Avatar
    Do you have Apple's two-step verification feature enabled? Is it indeed your first time making a purchase with that particular computer? If so, then go ahead an select the "Continue button". If you're still nervous about, contact Apple.
    09-25-2014 12:06 PM
  4. iwicked's Avatar
    Do you have Apple's two-step verification feature enabled? Is it indeed your first time making a purchase with that particular computer? If so, then go ahead an select the "Continue button". If you're still nervous about, contact Apple.
    My bad I did not convey the entire message. It is my first time making a purchase from this Mac (I bought it a week ago.) I did select "Continue button" and this is the error message I get. This was my original problem. Any idea?

    What is this pop up page I am receiving when I try to make purchases in the App store?-screen-shot-2014-09-26-8.12.07-pm.jpg
    09-26-2014 10:15 AM
  5. warcraftWidow's Avatar
    So it's asking you to answer security questions but not showing any? Did you ever set any up? If not, go to appleid.apple.com and set them up and try again.
    Just_Me_D and iwicked like this.
    09-26-2014 05:35 PM
  6. iwicked's Avatar
    Thanks Karen. I remember changing the security questions few days earlier. Perhaps the process wasn't completed properly. I just reset the security questions and it worked fine now.

    Thanks!
    09-27-2014 03:47 AM
  7. AgentHeracles's Avatar
    Glad you got everything worked out iwicked.
    iwicked likes this.
    10-09-2014 10:17 AM

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