Whenever i plug my ipad into my laptop it comes up with a message saying USB device not recognised.
Because of this i cant use itunes.
Im trying to do all of this so that itunes will enable me to factory reset my ipad using recovery mode since i have been locked out of it due to my sister putting the wrong password in over and over.
I have tried using different usb points on my laptop.
I have gone into device manager but what should be known as apple mobile device... is actually - Unknown USB Device (Device Descriptor Request Failed). even though it says that i have tried uninstalling the driver and reinstalling it, to no avail,
ive also tried deleting itunes completly and then reinstalling it but that doesnt work either.
So anyone please help me fix this.
Because of this i cant use itunes.
Im trying to do all of this so that itunes will enable me to factory reset my ipad using recovery mode since i have been locked out of it due to my sister putting the wrong password in over and over.
I have tried using different usb points on my laptop.
I have gone into device manager but what should be known as apple mobile device... is actually - Unknown USB Device (Device Descriptor Request Failed). even though it says that i have tried uninstalling the driver and reinstalling it, to no avail,
ive also tried deleting itunes completly and then reinstalling it but that doesnt work either.
So anyone please help me fix this.