Spigen Inc says:
We are sorry to hear that you were not satisfied with your case. We do apologize if our response had been delayed, we are currently working as fast as we can to make sure that we get to all of our customers as soon as possible. Due to the nature of the matte coating, the texture can pick up some signs of wear after some usage, but we do apologize if our cases were not 100% to your satisfaction. Your feedback is important to us to continue improving our services and products!
Thank you so much,
Spigen Inc
After that because so long I got a phone call also. They are working on a aluminum frame for the tough armor, and they will send me one free for my inconvenience. Just said release in the first quarter 2014.
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